| World-wide commerce continues to rely heavily on the | | | | in color. |
| use of facsimile transmissions. To be certain, the use | | | | 6. Bar Code Tracking: Track responses with a |
| of email has substantially reduced the use of fax | | | | barcode; particularly helpful when issuing a blast or |
| machines and fax servers, but the use of fax | | | | broadcast fax which requires a fax-back response. |
| continues to be widespread. And faxing technology | | | | 7. Automated Forms Overlay: Populate forms with |
| continues to evolve to meet the increasingly | | | | variable data and forward the completed form as a |
| sophisticated needs of organizations today. At the | | | | fax to recipients. |
| same time, however, many companies are under | | | | 8. Receive Stamping: Imprint the actual date and time |
| mounting pressure to cut capital investments - including | | | | of receipt on the bottom of each page. |
| new technology spending. So as organizations assess | | | | 9. Fax Identification Tags: Identify the actual originator |
| the efficiency and effectiveness of their fax solutions, | | | | of a fax by name or designation, rather than just by |
| it is more critical than ever that the evaluation be | | | | fax number. |
| comprehensive. The most obvious consideration is | | | | 10. OCR Optical Character Recognition (OCR Fax |
| cost. But the advertised price of a faxing product or | | | | Services): Convert an electronic fax to plain text, |
| service tells only part of the story. | | | | allowing you to edit, copy or cut text from that fax |
| The true value of a faxing solution, whether handled in | | | | message and import it to another file format. |
| house or by an outsourced fax provider, lies in its | | | | 11. ICR Intelligent Character Recognition (ICR): Pick up |
| flexibility; its ability to scale to an organization's changing | | | | handwritten characters and numerals and incorporate |
| needs. Today, you may not need all the advanced | | | | the data into your documents, data files and forms. |
| faxing features available on the market. But what | | | | 12. Fax Number Options: Provide your customers or |
| about tomorrow? | | | | personnel with toll-free numbers or numbers which |
| Flexibility is often the most overlooked consideration | | | | have local area codes. |
| when evaluating the merits of a faxing solution. Yet, it | | | | 13. Application Faxing: Interface with and migrate data |
| can have a tremendous impact on cost because | | | | from any of your applications, including legacy systems. |
| flexible, full-featured solutions enhance productivity - | | | | 14. Message Archiving: Have your outbound and/or |
| now and in the future. Just imagine how your company | | | | inbound messages automatically archived. |
| can benefit from the breadth of features available | | | | 15. Vacation Routing: Route faxes to one or more |
| today from top-tier providers: | | | | alternate email addresses during a vacation or period |
| 1. Web Administration: View and manage fax traffic in | | | | of absence. |
| real time. | | | | 16. Customer Associated Data: Attach fillable fields to |
| 2. Custom Fax Cover Pages: Develop cover pages | | | | a fax record so a particular fax could, for example, be |
| with your company logo or other personalized | | | | associated with a particular patient, file number, clinic |
| information or design. | | | | location, doctor, and any other information that is |
| 3. Custom Reporting for Business Messaging: | | | | relevant to the customer's work process. |
| Generate reports automatically to include information | | | | You probably don't need all of these features |
| such as fax volume, delivery status and cancellations, | | | | immediately. But when evaluating solutions, look for |
| sorted by individual, department or company. | | | | providers who offer not only what your organization |
| 4. Integrated Broadcast Faxing: Send a single message | | | | needs today, but what it might need tomorrow - as |
| to multiple recipients in various formats, including fax, | | | | your company grows and business practices change. |
| email, telex and SMS text message. | | | | Flexibility enhances productivity, yet it is the most |
| 5. Color Faxing: Send and receive medical reports, | | | | overlooked consideration that impacts the cost of |
| photographs, engineering reports, and other documents | | | | faxing services. Don't be caught without it. |